Correspondence

Email is quicker but if you prefer you can write to me at:

Sue Priest

Blue Flame Beads

RS Fabrications, Unit 12, Arunside Industrial Estate,

Fort Road,

Littlehampton,

West Sussex BN17 7QU

Payment

Payment is made via paypal.  You do not need to have a paypal account to use this method.  If you don't want to use Paypal email me to reserve an item once confirmed payment can be sent to the above address.

Postage/Shipping

 All items will be dispatched within 3 working days of receipt of payment. 

Postage will be added at check out.  There is a flat rate charge  regardless of how many items you buy.  

UK                                FREE

Rest of Europe                £2.00

US and Australasia          £4.00

Rest of the World            £6.00

Returns

Customer satisfaction is very important to me, therefore, if you're not happy with any item you can return it within 14 days of receipt providing that the item is unworn or unused.  I will offer a full refund less any postage paid.

Please note that for hygene reasons I am unable to refund or exchange earings.

Any returns remain your responsibility until they reach me so please consider using an insured and trackable method of postage.

If an item is found to be faulty after 14 days please contact me to discuss repair or replacement.

Warranty and Disclaimer

My beads are annealed in a digitally controlled kiln and with care will last a lifetime.

They are made of glass and may break or crack if dropped on to a hard surface.  Any cracked or broken beads should be discarded to avoid injury.

Small items such as beads and jewellery represent a choking hazard and should not be given to babies and young children.

I try to ensure that my photographs are representative of the true colours of the beads and jewellery but monitors do vary.

Links

Links to other sites you might be interested in are provided for your information and convenience only.  I can accept no responsibility for the content and availability of those sites.